For $6 you get 30GB of storage space, for $12 you get 2TB, and for $18 you get 5TB.ĭropbox's business plans (opens in new tab) come in slightly cheaper. All amounts are charged per user a month. 2GB won’t last long, and users should switch to a paid plan sooner rather than later.įor businesses, Google offers decent value through Google Workspace (opens in new tab). If you only manage word documents, 15GB could last a while before needing to upgrade, especially if you’re an extremely small team. Google Drive offers 15GB of free storage, while Dropbox only offers a disappointing 2GB. Google Drive vs Dropbox: Pricing and plansįree plans are available with both services. Overall, though, Dropbox’s support system is far easier to use. Google Drive and Dropbox have an efficient support system, and their agents are knowledgeable. We also received a response to our email query within 16 hours (Dropbox commits to a response within 24 hours.) We waited seven minutes to connect to a live chat agent with Google, and nine hours for an email response. When contacting Dropbox, we waited two minutes to be connected to a live chat representative. Google offers the same support streams, but accessing them is cumbersome, especially when you require a quick response. Dropbox has around-the-clock email, live chat, and telephone support. However, accessing it should be a lot easier (Image credit: )īoth services have multiple support options. Times will depend on your internet connection, but Dropbox is known for its consistent speeds. In contrast, the same folder took 24 minutes when uploading to Google Drive. We uploaded a 2GB folder to Dropbox using a 45Mbps internet connection in just under 16 minutes. In terms of speed, Dropbox won this race. Google will automatically sync the files, allowing you to access them across multiple devices. You can drag and drop files directly into the folder, or add them when saving a piece of work. Google Drive’s desktop application is more streamlined, existing as a folder in your favorites tray. While it’s not too difficult to navigate, those used to Dropbox on the web may need some time to adjust. It no longer replicates the web interface, but instead has its own design. Across desktop, web, and mobile, Google Drive and Dropbox have developed a clean and straightforward user interface (UI), which even the least tech-savvy person can grasp.ĭropbox, however, recently updated the desktop version of its platform. We enjoyed using both platforms during our testing. The Dropbox web app has a clean design that’s simple to navigate (Image credit: Dropbox) Both services do, however, allow you to set link expiration dates for added security. Users can comment on and edit files in real time, allowing for a fluid workflow, even when working remotely.įor file sharing outside of teams, Dropbox allows you to password protect files and folders, an important feature missing with Google. All authorized users added to a team can access shared files that are either uploaded or updated in the cloud. With Google Drive, versioning for Docs, Sheets, and Slides is unlimited, and you have the option to highlight exactly where changes were made.īeyond the standard file-sharing feature, Google Drive and Dropbox allow you to create virtual teams for sharing. Dropbox Business gives you up to 180 days to recover files, while Google Drive now allows you to keep older versions indefinitely. It’s possible to recover either accidentally-deleted or wrongly-edited files with each service. It seldom happens with either service, but the potential is there.ĭropbox allows users to recover files for up to 180 days (Image credit: ) Something to keep in mind is that the more organizations that have your data, the wider the door opens to third-party cyber attacks. This means they can access your files and pass them on to, for example, government authorities, should they deem it justified. Both Google and Dropbox admit to sharing your data with third-party companies, and neither is a zero-knowledge provider. The drawback of third-party app integration is that it could compromise your privacy. Those already familiar with Google’s products will certainly benefit from the in-house app integration. Google Drive also works seamlessly with its own productivity tools, including Google Docs and Google Calendar. Google Drive also integrates with a wealth of third-party applications, including Microsoft 365 for document creation, plus software such as Salesforce and Adobe. Users can create documents with Google Workspace and Microsoft 365, and manage meetings and communication with apps such as Zoom and Slack. Google Drive integrates Google Workspace apps into its service seamlessly (Image credit: Google)Īpp integration has kept Dropbox relevant over the years.
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